Privacy Policy

1. Information We Collect

Personal Information You Provide: When you submit an enquiry form on our website, we collect your full name, email address, phone number, and any message or property requirements you choose to share with us.

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and browsing behaviour, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This is collected through Google Analytics 4 (GA4).

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You will be asked for your consent before any analytics cookies are activated. You may withdraw consent at any time by clearing your browser cookies.

2. How We Use Your Information

To respond to your property enquiries and connect you with our advisors.

To send you information about properties, projects, and services that match your stated requirements.

To improve our website, services, and user experience through analytics data.

To comply with applicable legal obligations under the Information Technology Act, 2000 and the Real Estate (Regulation and Development) Act, 2016 (RERA).

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Our property advisors and internal team members who need the information to respond to your enquiry.

Trusted third-party service providers (such as Google Analytics) who assist us in operating our website, subject to confidentiality obligations.

Regulatory authorities or law enforcement agencies where required by law, court order, or government regulation.

4. Google Analytics

Our website uses Google Analytics 4, a web analytics service provided by Google LLC. GA4 uses cookies to collect anonymised data about how visitors use our site. This data is transmitted to and stored on Google servers. We have enabled IP anonymisation. Google's privacy policy is available at policies.google.com/privacy.

Analytics cookies are only activated after you provide consent via our cookie consent banner. You may opt out of Google Analytics tracking at any time by declining cookies or by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for a period of three years. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, withdraw consent for marketing communications at any time, and lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at [email protected] or call +91 887 999 5518.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, including the MahaRERA portal (maharera.mahaonline.gov.in). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The 'Last Updated' date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Opulence Realty | Email: [email protected] | Phone: +91 887 999 5518 | Address: Thane, Maharashtra 400601, India